Welcome to Fixman Home Appliance Repair Service. By accessing our website or booking any repair or service through us, you agree to the following Terms & Conditions. Please read these terms carefully before using our services.
1. About Our Services
Fixman Home Appliance Repair Service provides home appliance repair, servicing, maintenance, and related doorstep services for appliances including:
- AC
- Washing Machine
- Refrigerator
- Geyser
- Chimney
- RO / Water Purifier
- Microwave
- Other household appliances
Our services are available in Zirakpur, Panchkula, Dera Bassi, Mohali, Chandigarh, and nearby areas, subject to technician availability and service coverage.
2. Service Booking
Customers can contact us through phone, WhatsApp, or the booking options available on our website to request a service.
A booking request does not always guarantee immediate service. Service appointments are subject to technician availability, location, appliance type, and the nature of the repair.
Customers are requested to provide accurate information about the appliance, its brand, model, and the problem they are experiencing. Incorrect or incomplete information may affect the service process.
3. Inspection & Diagnosis
Our technician may inspect the appliance before recommending any repair or service.
The exact problem, required parts, labor, and total repair cost may only be determined after proper inspection of the appliance.
Any initial estimate or information provided before inspection should be considered an approximate indication and may change depending on the actual condition of the appliance.
4. Repair Charges & Payments
Repair and service charges may vary depending on the appliance, fault, labor involved, parts required, and complexity of the work.
Customers will be informed about applicable charges before proceeding with major repair work, wherever reasonably possible.
Payment should be made according to the agreed service charges. Any applicable charges for replacement parts, additional work, transportation, or other service requirements may be charged separately when communicated to the customer.
5. Spare Parts
If a repair requires replacement of a faulty component, the cost of the spare part may be charged separately.
Availability of spare parts depends on the appliance brand, model, age, and market availability. We may not be able to guarantee the availability of every original or specific component.
Where applicable, warranty on replacement parts will be subject to the terms and conditions provided by the respective manufacturer or supplier.
6. Customer Responsibilities
Customers are responsible for providing accurate contact and appliance-related information.
The customer should ensure that the technician has reasonable access to the appliance and the required working area.
Customers should also inform the technician about any previous repair, modification, damage, or issue related to the appliance that may be relevant to the service.
7. Existing Damage
Before starting repair work, customers should inform the technician about any existing physical damage, cracks, leakage, electrical issues, or other known problems.
Fixman Home Appliance Repair Service will not be responsible for damage that existed before the technician’s visit or for problems unrelated to the service performed.
8. Service Warranty
Any service or repair warranty, if offered, will depend on the type of repair, parts used, and specific service provided.
Warranty does not normally cover damage caused by misuse, physical damage, water damage, electrical fluctuations, unauthorized repairs, accidents, negligence, or normal wear and tear unless specifically agreed otherwise.
Customers should contact us promptly if the same issue occurs again during an applicable service warranty period.
9. Cancellation & Rescheduling
Customers may contact us if they need to cancel or reschedule a service appointment.
We request customers to provide reasonable notice whenever possible so that the technician’s schedule can be managed efficiently.
Service appointments may also be rescheduled by Fixman due to technician availability, unexpected circumstances, weather conditions, or other operational reasons.
10. Service Delays
Although we aim to provide services at the scheduled time, delays may occasionally occur due to traffic, weather, technician availability, previous service appointments, location-related issues, or unforeseen circumstances.
We appreciate the customer’s cooperation and understanding in such situations.
11. Website Information
We make reasonable efforts to keep the information on our website accurate and updated. However, service availability, pricing, service areas, and other information may change from time to time without prior notice.
Images, descriptions, service names, and other website content are provided for general informational purposes and may not always represent the exact appliance, part, or service provided.
12. Third-Party Manufacturers
Fixman Home Appliance Repair Service is an independent repair and service provider unless specifically stated otherwise.
Mention of any appliance brand, manufacturer, or product name on our website is for identification and service-related purposes. Brand names and trademarks remain the property of their respective owners.
13. Limitation of Liability
We will make reasonable efforts to provide professional repair and service. However, we cannot guarantee that every appliance can be repaired successfully, particularly where the appliance is severely damaged, obsolete, or has unavailable parts.
Fixman Home Appliance Repair Service will not be liable for indirect, incidental, or consequential losses arising from appliance failure or service delays, to the extent permitted by applicable law.
14. Website Usage
Users must not misuse this website, attempt unauthorized access, interfere with website functionality, upload harmful content, or use the website for any unlawful purpose.
All website content, including text, graphics, branding, and other materials, should not be copied, reproduced, or used commercially without appropriate permission.
15. Privacy
Customer information provided while requesting a service may be used for purposes such as contacting the customer, confirming appointments, providing services, processing payments, and communicating service-related information.
We aim to handle customer information responsibly and in accordance with our Privacy Policy.
16. Changes to These Terms
Fixman Home Appliance Repair Service reserves the right to update or modify these Terms & Conditions whenever necessary.
Any changes will be posted on this website. Customers are encouraged to review this page periodically for the latest terms.
17. Contact Us
If you have any questions regarding these Terms & Conditions or our services, please contact us:
Fixman Home Appliance Repair Service
WhatsApp: 9690190997
Contact: 8450939490
Email: info@fixmanservice.com
Service Areas: Zirakpur, Panchkula, Dera Bassi, Mohali, Chandigarh & nearby areas.
By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.